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When you’re preparing to grill up your favorite meal on your Blackstone griddle, you want the appliance to function perfectly. If your igniter isn’t working, it can be quite a hassle.
Here’s a comprehensive guide to troubleshoot your Blackstone igniter and keep your grill game on point.
Understanding Your Blackstone Igniter
Blackstone griddles typically come with two types of igniters: battery-powered igniter boxes and Piezo igniter valves. Before proceeding with troubleshooting, ensure you’re familiar with the type of ignition system your griddle uses.
Griddles with Battery-Powered Igniter Boxes
If your griddle uses a battery-powered igniter, first check the igniter battery and replace it with a fresh AA battery. Always ensure the positive side faces outward.
Next, locate the L-shaped igniter needle(s) in front of the burners. Check the needle’s position – it should be around 1/4″ to 1/8″ from the burner tube, aiming at one of the holes. If it’s in the wrong position, disconnect the fuel source and gently bend the needle with your fingers until it reaches the right distance.
Finally, press the igniter button. You should see a blue spark jump from the igniter needle to the burner tube. If the spark doesn’t appear or your griddle still doesn’t light, consider submitting a support ticket to the manufacturer.
Griddles with Piezo Igniter Valves
For griddles with a Piezo igniter valve, the troubleshooting steps remain largely the same as those for battery-powered igniters, but with a slight difference.
After confirming the position of the L-shaped igniter needle, turn the burner knob until you hear a Piezo click. You should see the blue spark indicative of successful ignition.
Dealing with Other Griddle Issues
If your griddle has a low flame or isn’t producing enough heat, you’ll need to troubleshoot based on whether your griddle uses regulators connecting to bulk (20-pound) tanks or 1 lb propane tanks or bulk tank adapter hoses.
If needed, consider watching a troubleshooting video and contact customer support.
Yellow Flames
Yellow flames don’t necessarily mean a problem, unless your griddle isn’t reaching the desired temperature, or if one burner has a different flame color than the others. In such cases, clean the burners to ensure no obstructions are affecting the propane-oxygen mixture.
Freezing Regulators
Regulators can freeze due to liquid propane flowing through them or cold weather conditions. Both situations can result in low or no gas flow and improper functioning.
If your regulator is freezing, adjust the position of your propane tank or consult with your propane company for assistance.
Understanding Your Blackstone Griddle Warranty
Blackstone Griddles come with a one-year manufacturer’s warranty that covers any defects. To activate the warranty, register your griddle.
For warranty claims, contact Blackstone Products’ customer service. It’s important to note that the warranty doesn’t cover normal wear-and-tear or damages caused by modification.
Final Thoughts
While a faulty igniter can be an inconvenience, these troubleshooting steps can help you quickly rectify the issue and get your Blackstone griddle back up and running. With the right maintenance and care, your griddle can continue to serve up delicious meals for years to come. If you need more help, don’t hesitate to reach out to the Blackstone customer support team. Enjoy grilling!
Robert is a certified Pitmaster, with over a decade of experience in smoking the best meats you’ll ever feast upon. He also has a Bachelor of Business Administration from the University of Texas at San Antonio. When he’s not researching technical topics, he’s most likely barbecuing in his backyard.
